Customer Faqs
Customer FAQs
Why do I need to change my filter regularly?
Regularly changing your HVAC filter is essential for maintaining good air quality, improving system efficiency, and preventing dust and debris buildup that can lead to costly repairs or even system failure. A clean filter ensures proper airflow, reduces energy consumption, and keeps your home environment healthier by trapping allergens and pollutants.
How often should I replace my filters?
For optimal performance, we recommend replacing your HVAC filters every 1-3 months, depending on usage, air quality, and filter type. Regular replacement improves efficiency and keeps indoor air clean.
How often should I have maintenance done on my air conditioner?
It’s recommended to have professional maintenance done on your air conditioner at least once a year, ideally in the spring, to ensure optimal performance, prevent breakdowns, and extend the system’s lifespan.
Is there anything I should check prior to calling for service?
Before calling for service on your HVAC unit, check to ensure the thermostat is set correctly, the circuit breaker hasn’t tripped, and the air filter is clean. Also, make sure vents are open and unobstructed, as blocked airflow can cause performance issues. These simple checks can sometimes resolve minor problems without the need for a service call.
How do I know if my A/C unit is big enough?
You can determine if your A/C unit is the right size by assessing its ability to cool your space evenly without cycling on and off frequently. A properly sized unit should run in consistent cycles and maintain the desired temperature without struggling. If your unit runs constantly or cools unevenly, it may be undersized. Consulting a professional for a load calculation can give you a precise answer based on your home’s size, insulation, and climate.
What maintenance is required for peak performance and a valid warranty?
For peak performance and to maintain a valid warranty on your HVAC system, schedule professional maintenance at least once a year. Key tasks include cleaning or replacing filters every 1-3 months, checking refrigerant levels, cleaning condenser and evaporator coils, inspecting ductwork for leaks, and ensuring all electrical components and controls are working properly.